Politique d’expédition
Shipping Policy
Processing Time
All orders are processed within 3-5 business days from our facility in Missoula, Montana. Orders are not shipped on weekends or holidays.
Please note: Processing times vary for specific items:
- Print-on-demand items require an additional 14 business days for production before shipping
- Preorder items will ship according to the date listed on the product page
If your order includes multiple items with different processing times, your entire order will ship together once all items are ready.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout based on your location and selected shipping method.
Domestic Shipping (United States)
- Standard Shipping: 7-10 business days after order processing
- Expedited Shipping: Faster delivery options may be available at checkout, depending on your region
International Shipping
- Standard Shipping: 4-6 weeks after order processing
- Expedited Shipping: Faster delivery options may be available at checkout depending on your region
Please note that delivery estimates begin after your order has been processed and shipped, not from the order date.
Shipping Methods
Standard Orders: We ship via UPS Mail Innovations, which partners with your local courier for final delivery to ensure efficient service. In most cases, this is your local post office but other delivery services may be used. Check the UPS tracking link for alternative tracking numbers.
Expedited Orders: Expedited shipments are delivered directly by UPS or FedEx, depending on the service selected at checkout.
Order Tracking
Once your order ships, you will receive a shipping confirmation email with tracking information so you can monitor your package's progress.
International Orders
International customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in our shipping costs and are the responsibility of the recipient. We recommend all customers monitor the tracking information for their order and be on the lookout for any notices from your local customs or post office alerting you to any additional action required to arrange for pickup or delivery of your order.
Shipping Address
Please ensure your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you need to update your shipping address, please contact us immediately after placing your order.
Questions?
If you have any questions about shipping or need assistance with your order, please contact us at hello@dftba.com