Privacy Policy

The purpose of this privacy policy is to disclose to you what information we may collect, how we may collect it, with whom we may share it, and certain other matters related to such information, including the choices you have regarding our collection of information and our use and disclosure to other parties of information we may have collected from you.

DFTBA Records, LLC (“DFTBA”) is committed to protecting your privacy. We use the information we collect about you to facilitate commercial transactions and to provide you with a more personalized experience. We have created this privacy policy statement in order to demonstrate our firm commitment to protecting the privacy of all of our customers and visitors. The following Privacy Policy discloses the information-gathering and dissemination practices and policies of DFTBA.

Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you online. For some services, we either collect and transfer personal information to a service provider you have selected, or you may visit other merchants through links on our site who may collect and use your personal information. We encourage you to ask questions and to be very cautious before you disclose your personal information to others.

Please read the following to learn more about our data collection policies and practices.

  1. Types of Information that may be collected
  2. How is information collected?
  3. How we use the information we collect
  4. With whom the information may be shared
  5. What choices do I have about DFTBA collecting, using, and sharing my information?
  6. What security precautions are in place to protect against the loss, misuse, or alteration of your information?
  7. Chat Rooms, Forums, and Message Boards
  8. Links to other Websites
  9. A special note for parents concerning privacy
  10. Limitation of Liability
  11. Notification of changes and acceptance of the Privacy Policy
  12. Correcting and updating personal information
  13. Whom do I contact with questions or concerns about this privacy policy

Types of information that may be collected

The personally identifiable information we collect is used to facilitate delivery of products and/or services to our customers. In the process of providing these products and/or services, we require our customers to provide certain personally identifiable information. Specific details may include, but are not limited to, the following and may be subject to change: Shipping and billing addresses, customer emails and -- when applicable -- customer phone numbers.

In the case of contests and promotions: We require all users and/or customers wishing to participate in any of our contests, drawings, and/or promotions to complete a Participant Registration Form. During this registration process we generate and collect certain personally identifiable information, which includes the customer's first name, last name, zip code, phone number, age and email address. Winners of contests, drawings, and/or promotions will be required to provide additional personally identifiable information such as a shipping address and telephone number.

In the case of product and/or service purchases: In order to complete the purchase of a product and/or service, an online credit card transaction is required. Reputable third-party processors (Shopify Payments and Stripe) handle all credit card processing and provide limited data back to DFTBA. That data includes information such as your order number, the last 4 digits of your credit card, the amount of the purchase, whether the purchase was successful, and the date the purchase took place.

If a customer sends us personal correspondence, such as emails or letters, we may collect such information into a file specific to such customer.

How is information collected?

We may collect information from you in several different areas on the Site, including but not limited to those described below:

Registration

You may be asked first to complete a registration form and provide personally identifiable information; you may also be asked to choose a user ID and password in order to take advantage of certain features the Site may choose to offer, including, but not limited to, Newsletters, Contests, Forums, or other subscription based services.

Newsletters and Site Emails

We may offer free newsletters to share information with you about the Site, about us and our affiliates and subsidiaries, or about our business partners and advertisers and sponsors. You may receive a newsletter either by registering for a particular newsletter or in conjunction with a special feature or membership for which you have registered on the Site. When you do register with us or give us personally identifiable information, you will have an opportunity at the time we collect your information to option out and limit e-mail communications from DFTBA. You may cancel your free email subscription at any time by following the instructions provided on the Site or, in some instances, in the designated area of certain newsletters or emails.

Text Message Marketing

The DFTBA mobile message service (the "Service") is operated by DFTBA Records LLC, (“DFTBA Records”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to the Service, you agree to receive recurring SMS/text messages from and on behalf of DFTBA through your wireless provider to the mobile number you provided us, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for the Service in order to make any purchases, and your consent is not a condition of any use or purchase with DFTBA. Your participation in the Service is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to DFTBA or click the unsubscribe link (where available) in any text message to cancel. You may continue to receive SMS/text messages for a short period while we process your request, and you may also receive a one-time opt-out text message confirming the receipt of your opt-out request. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other DFTBA mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to DFTBA or email hello@dftba.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please read more of our Privacy Policy.

Contests or Sweepstakes

We may operate contests and sweepstakes through the Site, which may require registration. Your personally identifiable information may be used to contact you for winner notification, prize delivery confirmation or other related purposes. We may ask your permission to allow us to post publicly some of your information on the Site, such as on a winner's page, in the event you win a contest or sweepstakes. Except as required by applicable law, we will not post your information without your permission. In some instances, a third party advertiser or sponsor may operate or host a contest or sweepstakes on the Site, and collect your information. In those cases, where we are not the operator or host of the contest or sweepstakes, we have no control over the information collected and accordingly urge you to review the advertiser's or sponsor's privacy policy applicable to the contest or sweepstakes before participating.

Surveys or Voting

From time-to-time we may request personally identifiable information from you via surveys or voting polls. Participation is voluntary and you will have the opportunity to decide whether or not to disclose information. At times, you may have to register to vote or to take part in a survey.

Cookies

As with many Websites, the Site uses standard technology called "cookies," which are small data files that are transferred to your computer when you allow your browser to accept cookies. Cookies automatically identify your Web browser to the Site whenever you visit the Site, and make using the Site easier for you by saving your passwords, purchases, and preferences. By tracking how and when you use the Site, cookies help us determine which areas are popular and which are not. Many improvements and updates to the Site are based on data obtained from cookies. Accepting cookies allows you, among other things, to personalize your experience on the Site. Cookies may also allow the Site to present to you advertising which may be of interest to you. If you do not want information collected through the use of cookies, you generally can opt out of providing this information by turning the cookies off in your browser; however, some areas of the Site may not provide you with a personalized experience if you have disabled the use of cookies.

IP Addresses and Click-stream Data

We may collect IP addresses and/or click-stream data for purposes of system administration and to report aggregate information to our advertisers and sponsors. An IP address is a number that is automatically assigned to your computer whenever you access the Internet. Our computers identify your computer by its IP address. When you request Web pages from the Site, our computers log your IP address.

Click-stream data is information collected by our computers when you request Web pages from the Site. Click-stream data may include such information as the page served, the time, the source of the request, the type of browser making the request, the preceding page view and other such non-personal information. When analyzed, this data helps us analyze how visitors arrive at the Site, what type of content is most popular, what type of visitors in the aggregate are interested in particular kinds of content and advertising, and the like.

Transaction Information

If you order any information from our Site, buy any of our products or subscribe for any of the services offered on our Site, we will ask you to complete an order form that will request certain information from you, including financial information such as a credit card number and expiration date and general contact, billing and shipping information. We will use this information to complete the transaction that you have requested, i.e., to deliver the information, products or other services that you order, and to invoice you. Such information is collected and stored through encrypted means for your protection.

How we use the information we collect?

We internally use personally identifiable information about our customers to improve our marketing and promotional efforts, to statistically analyze site usage, to improve our content and product offerings and to customize our Site's content and layout. We believe these uses allow us to improve our Site and provide better service to our customers.

We may occasionally use a customer's email address and, in rare situations mailing address or phone number, to contact a customer regarding administrative matters or notices.

We may use information in the file we maintain about a customer to resolve disputes and troubleshoot problems.

With whom the information may be shared

We will not sell your information to third parties and will only provide information to third parties that you have designated or third-party service providers that are required for our Site to provide services to you. 

What choices do I have about DFTBA collecting, using, and sharing my information?

It is possible for you to use much of our site without giving us any personally identifiable information. When you do register with us or give us personally identifiable information, you will have an opportunity at the time we collect your information to option out and limit e-mail communications from DFTBA. You can request at any time that DFTBA not send future e-mail to you either by unsubscribing from the communication or by contacting us at hello@dftba.com. Also, as mentioned above, there are ways to limit the information collected through technology -- though some of our Site features won't work if you decide to do this.

What security precautions are in place to protect against the loss, misuse, or alteration of your information?

We use industry standard efforts to safeguard the confidentiality of your personally identifiable information. However, please keep in mind that "perfect security" does not exist on the Internet and/or the World Wide Web.

Chat Rooms, Forums, and Message Boards

The Site may make chat rooms, forums and message boards available to its users. You are not required to provide any personal information when using these areas but you may choose to do so. If you post personal information online, it will be publicly available and you may receive unsolicited messages from other parties. DFTBA cannot ensure the security of any information you choose to make public in a chat room, forum, or message board. Also, we cannot ensure that parties who have access to such publicly available information will respect your privacy. Please exercise caution when deciding to disclose personal information in these areas.

Links to other Websites

You should be aware that when you are on the Site you could be directed to other sites beyond our control. These other Websites may send their own cookies to you, independently collect data or solicit personal information and may or may not have their own published privacy policies. If you visit a Website that is linked to our Site, you should consult that site's privacy policy before providing any personal information.  This Privacy Policy does not apply to any information you submit to third-party Websites, including, without limitation, any Websites that may be connected to our Site by hypertext link or otherwise

A special note for parents concerning privacy

We do not encourage children to participate in providing us with any personally identifiable information. We ask that children (12 years of age and under) do not submit any personal information to us. If you are a minor under the age of 13 years, please use our services only under the approval and supervision of your parents or legal guardian(s).

We support the guidelines and regulatory requirements provided in the Children's Online Privacy Protection Act (COPPA).

https://www.ftc.gov/news-events/topics/protecting-consumer-privacy-security/kids-privacy-coppa

Limitation of Liability

By providing us with any personal information you expressly and unconditionally release and hold harmless DFTBA Records, LLC, its owners, members, managers, shareholders, officers, directors employees and agents and each of their subsidiaries, affiliates, directors, officers, employees and agents (collectively, the “Releasees”) from any and all liability for any injuries, loss or damage of any kind arising from or in connection with the use and/or misuse of your collected personal information. In addition, while DFTBA takes efforts to ensure the proper and appropriate use of DFTBA data provided by DFTBA to third party companies, promotional partners or vendors, the Releasees are not liable for any injuries, loss or damage of any kind arising from or in connection with the use and/or misuse of your collected personal information by such third parties.

Notification of changes and acceptance of the Privacy Policy

By using this Site, you signify your agreement to the terms of our Privacy Policy. DFTBA may change this Privacy Policy from time to time. If so, any such changes will be posted on this page, so that DFTBA may keep its users informed of its information collection practices. Accordingly, we recommend that you consult this page frequently so that you are aware of our latest policy and/or any changes to this Privacy Policy.  Your continued use of the Site shall constitute your acceptance of any such new or revised privacy policy.  If at any point we decide to use personal information in a manner different from that stated at the time it was collected, we will send such person an email notifying him/her of such changes and giving him/her the option as to whether to allow us to use such information in such different manner.  Without such consent, we will use personal information in accordance with the privacy policy under which it was collected.

Correcting and updating personal information

If your personally identifiable information changes (such as your zip code), or if you no longer desire to access our Site, we will endeavor to provide a way to correct, update or remove the personal data you have provided to us. This can be done by making changes to your profile, by using an option out message in an email, or by emailing us at hello@dftba.com. Please click here to make any changes to your profile and/or opt out of DFTBA registration.

California Customers

California's "Shine The Light" law (Civil Code Section 1798.83) permits users of our store that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to hello@dftba.com or write us at: DFTBA Records LLC, 5845 Sandpiper Dr, Missoula, MT 59808, USA.

Whom do I contact with questions or concerns about this privacy policy?

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact DFTBA by sending a letter to:

DFTBA Records, LLC

5845 Sandpiper Dr,

Missoula, MT  59808

You may also contact us by e-mail at hello@dftba.com