Shipping Information
Holiday Shipping Deadlines:
The holidays are right around the corner, and we want to make sure you get all of your orders on time!
Our warehouse team works Monday through Friday, and it can take 3-5 business days to process and prepare an order to ship. It’s also not uncommon for shipping carriers to experience delays due to inclement weather or high shipping volumes this time of year.
To give your order the best chance of arriving before December 25th, we recommend placing your order by the following dates, depending on the shipping method you choose and the destination.
Order Deadlines for Standard Shipping:
- Within the US: Order by December 8
- Outside the US: Order by November 17
Domestic Expedited Shipping:
- UPS Ground: December 14
- FedEx 2Day: December 20
International Expedited Shipping:
- FICP (Canada): December 17
- FICP (Mexico): December 19
- FICP (Other): December 13
By placing your order by the dates listed, our team will have enough time to process and ship your order and the carrier is more likely to have enough time to deliver your order by December 25th.
Canada Post Strike:
Due to the current Canada Post strike, orders shipping to Canada may experience significant shipping delays. Orders shipped via UPS Mail Innovations and orders to rural addresses shipped via FedEx International Connect Plus are particularly affected, as these are handed off to Canada Post for final delivery. These orders will likely be stalled until after the strike concludes, and there may be additional delays as Canada Post works through the backlog of deliveries once service resumes.FedEx International Connect Plus can still be delivered to non-rural addresses. However, FedEx has let us know they expect higher volumes and longer delivery times.
Unfortunately, these are currently the only two shipping options available for sending orders to Canada. We do not have an alternative way to ship orders that would bypass these delays. We understand this is frustrating and are committed to providing updates as the situation develops.
If you have any questions or concerns, please do not hesitate to reach out to our support team here!